• Each decal is made to order by DECOSTICK.EU to specific sizes, vinyl material, color, and design per the order placed. We are not responsible for spelling or typographical errors made by the customer. Therefore DECOSTICK.EU is unable to issue refunds or exchanges. All sales are final.
• Replacements will be given only if the item is damaged in transit. You have up until 30 days from the date you purchased the item to request a replacement and need to provide proof (photo) of damaged item.
• If your item is lost in transit, we will ship a replacement item free of charge. Please keep in mind that a package is not considered lost through LPS [Latvian Post Service] until 30 business days after the ship date for Europe orders and 45 business days for international orders.
• If a decal has been damaged during installation, a replacement may be ordered at a discount. DECOSTICK.EU is not responsible for problems or issues with the surface, surface prep, application or installation process by the buyer.
Our vinyl is rated to last 3-4 years outdoors and virtually forever indoors.